Question 1

How much does permanent roofline lighting cost?

Accepted Answer

Most projects fall between $2,500 and $9,500 depending on the system and footage. Essential (Haven Genesis) starts around $2,500, Signature (Haven Classic) around $4,250, and Architectural (Haven Evolution) around $5,750. Our free design estimate gives you a planning range in about two minutes.

Question 2

What is permanent outdoor lighting?

Accepted Answer

It's a low-profile track of individually addressable LEDs installed permanently along your roofline. It runs warm white as everyday architectural lighting, then switches to any color or pattern for holidays, game days and parties — all from your phone.

Question 3

Isn't it just fancier Christmas lights?

Accepted Answer

That's the most common misconception. Permanent lighting is architectural lighting first. Most of our clients run warm white most nights of the year, and color is a bonus. It's closer to landscape lighting than to a strand of Christmas lights.

Question 4

What is a Haven Certified Installer?

Accepted Answer

Haven trains and certifies installers on their systems. TrueGlow is certified and installs Haven exclusively — we chose to specialize in one product line we believe in rather than sell whatever is cheapest that month.

Question 5

What's the difference between Genesis, Classic and Evolution?

Accepted Answer

Genesis is our most approachable permanent system. Classic is a premium step up with a cleaner daytime look and warmer white light. Evolution is the flagship architectural system with the most refined finished appearance. Classic and Evolution also pair with TrueGlow full-color landscape lighting.

Question 6

Can you see the track during the day?

Accepted Answer

The track is color-matched to your trim or fascia and mounted along an existing architectural line. From the street it reads as part of the house, which is exactly the point.

Question 7

Do the lights have to be on all the time?

Accepted Answer

No. You schedule them, run scenes, dim them, or leave them off. Most homeowners set a warm white schedule and forget about it until a holiday.

Question 8

How long does installation take?

Accepted Answer

Most residential permanent lighting installations are completed in one to two days after the design is approved.

Question 9

Do you offer landscape and hardscape lighting too?

Accepted Answer

Yes. Path lighting, uplighting, specimen trees, patios, walls, steps and outdoor kitchens. Haven 9-Series landscape fixtures run full color on the same app as your roofline.

Question 10

Do you still install traditional Christmas lights?

Accepted Answer

Yes. We provide commercial-grade C9 holiday lighting that is custom-fitted to your home, installed, maintained through the season, removed in January, and stored for next year.

Question 11

How much does professional Christmas lighting cost?

Accepted Answer

Roughly $9 per foot for a one-story roofline and $11 per foot for two stories, plus wreaths, garland, shrubs and trees. Our minimum first-season project is around $1,250. Returning customers price lower because the lighting is already custom-fitted to the home.

Question 12

What warranty comes with the system?

Accepted Answer

The Haven manufacturer warranty covers the system, and the TrueGlow workmanship guarantee covers the installation. If something isn't right, we come back and correct it.

Question 13

Why are you less expensive than the big lighting companies?

Accepted Answer

We're owner-operated with a lean model — no showroom, no sales team, no fleet, no layers of management. You get the same premium product and a more careful installation without paying for overhead.

Question 14

Do you offer commercial lighting?

Accepted Answer

Yes. Storefronts, restaurants, offices and multi-building properties. Commercial projects are quoted after a walkthrough.

Question 15

Is there an offer for new customers?

Accepted Answer

Yes — a $250 lighting credit on your first TrueGlow installation.

Question 16

What areas do you serve?

Accepted Answer

Montgomery County, Bucks County, Philadelphia, Chester County and the surrounding suburbs — including Blue Bell, Ambler, Lansdale, Doylestown, Newtown, Yardley, Warrington and West Chester.

Straight answers

Everything homeowners ask

See your home in a new light.