Peace of mind
What we stand behind
A real manufacturer warranty on the product, our own guarantee on the installation, and one person responsible for both.
Our guarantees
Four promises, in plain English
Haven Manufacturer Warranty
We install Haven systems exclusively, which means your lighting carries a real manufacturer warranty on the product — not a house-brand promise from an importer.
Workmanship Guarantee
If anything about the installation isn't right — a run, a mount, a wire, a scene — tell us and we come back and correct it. No argument, no runaround.
Owner On Every Job
The person who designs your lighting is the person responsible for installing it. No commissioned salesperson handing you off to a crew you've never met.
Free Design Consultation
Design walkthroughs and estimates are always free. If a system doesn't make sense for your home, we'll tell you that instead of selling it to you.
Haven manufacturer warranty on the system, plus the TrueGlow workmanship guarantee on the installation.
The details
How we install
- Track color-matched to your trim or fascia
- Wiring concealed and routed cleanly
- Controllers mounted discreetly and labeled
- Roof, gutters and landscaping treated with care
- Every run sighted from the street before we call it done
- Scenes programmed with you, not left as defaults
- The person who designed it is on site for the install
- Property left cleaner than we found it
Process
From first call to lights on
- 01
Tell us about the home
Answer a few questions online or send a couple of photos. Two minutes is all it takes.
- 02
Design consultation
John walks the property with you, talks through the look you want, and mocks up the design.
- 03
Proposal & deposit
A clear written proposal with the system, scope and price. No pressure and no commissioned salesperson.
- 04
Professional installation
Clean, intentional installation. Track color-matched, wiring concealed, property left as we found it.
- 05
Scenes & handoff
We set up your scenes, walk you through the app, and stay available whenever you need us.
Prices shown are planning estimates for a standard residential installation. Final pricing is confirmed after we review the property, measurements, roof access, electrical, and final design.
See your home in a new light.
Free design consultation, no pressure. New clients receive a $250 lighting credit on their first TrueGlow installation.